Downloadable products, due to their nature, are not returnable or refundable.

There are sufficient descriptions, previews, and images on this site, as well as my DeviantArt Gallery, to help you make an informed choice to purchase a product. If you have questions beforehand, shoot me off an email.

If you have a technical problem or issue, please contact me so that I can help you rectify the problem.

Orders are ONLY cancelable if the products ordered were not downloaded or attempted to be downloaded. All download attempts are tracked.

If you have ordered the wrong item, and you already purchased it prior (with proof), I may cancel the second, duplicate order. Contact me.